Testimonials & Reviews
New York Retina and Macula Institute
Medical Retina Specialist & Vitreoretinal and Macula Surgeon located in Midtown, New York, NY & Brooklyn, NY
New York Retina and Macula Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 348 reviews with an average rating of 4.91 out of 5 stars. Please read what others are saying about New York Retina and Macula Institute below, and as always, we would love to collect your feedback.
RITSU M.
Submitted 08/10/23
Good doctor
HERBERT K.
Submitted 08/09/23
Great doctor
HELENE B.
Submitted 08/08/23
Good patient care, thorough and attentive.
ALBERTO M.
Submitted 08/08/23
Very well attend to and the communication with the doctor was very knowledgeable. The doctor explained to me everything to my understanding, and was very helpful and very professional
ELLEN B.
Submitted 08/05/23
While out of town, I had what seemed like an episode with my vision. When I called the office, Dr. Pollack's staff scheduled me to see the Doctor. Doctor Pollack and his staff are at the top of their profession. They treated me with kindness, respect and care, and exploited avery means available to screen for all problems related to my condition in order to make a diagnosis.
AVROHOM K.
Submitted 08/04/23
The wait wasn't fun but there were other people (not) enjoying the wait as well which is testament to the quality of care.
Everybody was pleasant, the entire staff are amazing and professional. They never seemed to get frustrated with my being fidgety about lights etc.
Dr. Pollack is a consummate professional. He uses a tactic that I've never seen an eye doctor use. He places my hand in the air and tells me to look at it. Basic eye - hand coordination....
One of a kind!
GWENDOLYN F.
Submitted 08/03/23
There are two parts to my experience. The wait time, as I am sure your have heard, is just long. I had an 11 am appointment and did not begin the examination process untl 1:30 or 2 or so it seemed. Once started, the examination process went smoothly. Danny was helpful in explaining the various tests as some were new to me. I appreciate the thoroughness of Dr. Pollack's examination as I tend to be anxious about the condition of my eyes. I like that the report is dictated after the exam so that even if the terminology is unfamiliar, you can ask questions and that also prepares you for meetings with additional doctors. So it was a wait but well worth it.
IAN D.
Submitted 07/26/23
Dr. Pollack and his team are awesome!
LUCY M.
Submitted 07/25/23
Great Doctot
SYLVIA A.
Submitted 07/24/23
Dr. Pollack and his support Staff are attentive, respectful and courtesy at every visit. Excellent customer-friendly service
SHOLOM B.
Submitted 07/24/23
Very professional
Very accommodating
All questions answered patiently
SONIA N.
Submitted 07/17/23
My app was stc2:40 pm. I had to wait for over 2 hours waiting for be seen by the dr. Because of that delay , my app. was scheduling too tomorr( one week after at the schedule app for last week otherwise everything was nice . The nurses, the dr , Good people
DENISE M.
Submitted 07/17/23
Excellent
RAFAEL C.
Submitted 07/14/23
He is very kind to his patients and one of the best doctors.
GLADYS C.
Submitted 07/14/23
For many years my experiences is always the same Dr. POLLACK is a great retina specialist, staff are very nicely thanks for your care
JERRY K.
Submitted 07/13/23
Highly professional and extremely knowledgeable. Very thorough checkup. Courteous staff
ROSALIND A.
Submitted 07/10/23
From no reading capability in my left eye to 20/80 vision today. Thank you!!!
CECILIA T.
Submitted 07/07/23
Dr. Pollack is a wonderful physician who truly cares for his patients.
RITA M.
Submitted 07/07/23
Excellent
TEKARAM D.
Submitted 06/30/23
Very good